Relevant documentation may include order confirmations, financial account numbers, banking statements, serial numbers for devices and equipment as well as any previous correspondence regarding your issue. A careful review of online and off-line sources does not show a pattern of complaint among people who use Square to manage their finances or engage in business with others. Square Cash App Support. You can contact our Customer Success team through chat, phone, or email. Like many large businesses, Square has different divisions, each with its own customer service department and hours of operation. Still Need Help? GetHuman builds free tools and shares information amongst customers of companies like Square. While 855-700-6000 is Square's best toll-free number, there are 6 total ways to get in touch with them. Our in-app support includes linked action items that will navigate you closer to your desired solution. Square actually doesn't have individual account numbers for our merchants. ... Greeting Cards. Wireless Square reader for EMV cards, contactless cards and NFC payments: Accept every way your customer wants to pay. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Although, it seems to be a recorded message. On Square Support Centre, click Resources > Contact and select the topic that matches your enquiry. This is Square's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Square agent. Please keep sharing your experiences so we can continue to improve this free resource. *Please, answer me clearly. Once you’ve reached out, Square will pair you with the first available customer success agent for support. Search our robust library of resources, get started guides, video tutorials, and more. If you can’t find your solution, select I Still Need Help. Every individual merchant account is associated with an email address instead of an account number. You can help! We've created these shortcuts and apps to try to help customers like you (and ourselves!) Square is a point-of-sale (POS) system that provides software and hardware to enable businesses and individuals to accept credit card and near field communication (NFC) payments through a mobile device. With this one reader, they can use Apple Pay (NFC) or EMV chip cards. Allow Square access to your phone's information. For example, a driver’s license, passport, military ID, or permanent resident card. The #1 finance app in the App Store. You also have the option to Contact Support over message, phone or via our Seller Community . Tap the three horizontal lines in the top left corner. icon in the top right corner of your Square Dashboard. Customer service representatives are not mediators and if you are in a dispute with somebody over a financial transaction that is not deemed to be fraudulent or otherwise illegal, you cannot expect Square to resolve the issue on your behalf.If your technical support issue is due to an incompatibility between square and your device or your financial accounts, keep in mind that a customer service representative may be able to recommend a workaround, but will not be able to completely resolve the situation for you. Square credit card processing offers an affordable, easy, and immediate way of accepting card payments. Besides calling, the next favorite option for customers looking for help is via @Square for Customer Service. Our videos can even make learning about tax season better: We are constantly updating our channel; subscribe and turn on alerts to be notified when we upload new content. Official Square Customer Support Options. 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